Correct diagnosis is crucial
Your first point of contact is the respective pL representative in your country. In more complex cases, the factory service from Switzerland will be involved. For emergency cases within Europe, equipped service cars and corresponding specialized personnel are available to pL.
Expertise of the service engineer
Diagnosis and troubleshooting have priority. Specialized expertise is crucial:
- Precision mechanics
- Hydraulic / pneumatic systems
- Control and drive engineering
- CNC and PLC expertise
- Experience in customs clearance
Prevention is better
Regular service - with the right tools and spare parts - is also urgently needed for means of production. With easyCHECK, failures can be avoided and availability increased.